Refund policy

Return & Refund Policy

At RushCustoms, we want you to have a smooth and reliable shopping experience. Please read our policy carefully before making a purchase.

Order Processing & Shipping

• Orders are processed within 1–3 business days.
• Shipping times vary depending on the product:
• Small parts & accessories: 2–5 business days
• Clothing & larger parts: up to 7–10 business days

Delivery Guarantee

• If your order is not delivered within 30 days from the date of purchase, you are eligible for a full refund, no questions asked.

Returns

• We accept returns within 14 days of delivery.
• Items must be:
• Unused
• In original condition
• In original packaging
• Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

• Once your return is received and inspected, we will notify you of the approval status.
• Approved refunds will be issued to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong product:

• Contact us within 48 hours of delivery
• Include photos of the issue
• We will send a replacement or issue a full refund at no cost to you

Non-Refundable Items

• Used or worn items
• Final sale items (if applicable)
• Items returned without original packaging

Contact Us

If you have any questions or need help with your order, contact us at:
rushcustoms.us@gmail.com